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Customer Service

 Shipping Information

 Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process.

 Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.

We ship to all U.S. territories.

 

Returns & Exchanges

All Be Made merchandise is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, please let us know within 14 days  of delivery date so we can take care of you.

A refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return. Gift card purchases will be refunded in the form of another gift card and mailed to your billing address.

 Be Made is not responsible for shipping fees or lost returns. Please allow approximately 2-3 weeks for processing. Additional processing delays may occur. You will receive a notification when your return has been processed.

 

Ordering & Payment

We ask that you review your order carefully, as it cannot be modified once submitted. You will receive an order confirmation number at the conclusion of your order process, as well as an email that states your order number and an approximate order total.

If you placed your order through a password-protected online account, you may check the status of your order at any time by clicking on Your Account, signing in, and selecting Order History. To check the status of any other order email us at bemadeonmain@gmail.com

 We accept the following methods of payment: Visa, MasterCard, American Express, Discover, PayPal and US-issued Be Made gift cards.

For verification purposes, every purchase made with a gift card also requires you to enter a credit card number. It will only be charged if the order total exceeds the amount available on your gift card. In this scenario, you will be charged the outstanding order balance. The information on your credit card will not be used for any other purpose.

We are required to collect Kansas sales tax. This rate will be based on the delivery zip code.

 

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